Warranty regulations

Warranty details

All products sold by our company are guaranteed for one year from the date of purchase. During the warranty period, users can enjoy free after-sales maintenance service with valid San Bao certificate and valid purchase invoice. Return and replacement of the main engine: the consumer uses the machine normally, and the machine fails due to product quality problems. The consumer shall, with valid purchase invoice and San Bao certificate:

(1) It can be returned, replaced or repaired within seven days from the date of purchase;

(2) Machines of the same model and specification can be repaired or replaced in the corresponding product service center within 15 days;

Scope of warranty exemption

(1) Beyond the warranty period

(2) No valid purchase invoice and San Bao certificate

(3) Machine damage caused by human factors

(4) Damage caused by dismantling or repairing without authorization of after-sales service center


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